1. Introduction 

Welcome to myBIGOrder website. These terms and conditions apply to the Site and all of its divisions, subsidiaries and affiliate operated internet sites which reference these Terms and Conditions. By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions, you shall not use the Site.

Site reserves the right to change, modify, add or remove these Terms and Conditions at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes.

  2. Use of the Site 

You are either at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold by Businesses on the Site.

Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Content provided on the site is solely for informational purposes. Product representations expressed on the Site are those of the Merchants and are not made by the Site. Submissions or opinions expressed on the Site are those of the individual posting such content and may not reflect the opinions of the Site.

The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

During the registration process you agree to receive promotional e-mails from the Site.

  1. User Submissions

Anything that you submit to the Site and/or provide to us, including but not limited to questions, reviews, comments and suggestions will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment or other content.

You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.

4. Order Acceptance and Pricing

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address before your order is accepted.

We are determined to provide the most accurate pricing information on the Site to our users. However, errors may still occur, such as cases when the price of an item is not displayed correctly on the Site. As such, we reserve the right to refuse or cancel any order unless there is proper communication and agreement between the buyer and the Merchant. In the event that an item is mispriced and the Merchant has not communicated, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation through an sms.

  1. Arbitration

    Any disputes, controversies or differences arising out of the implementation, interpretation, performance of these Terms and Conditions, shall be finally settled through arbitration by a single arbitrator to be appointed in accordance with the rules of Chartered Institute of Arbitrators. The arbitrator shall be a person who is legally trained and who has experience in the information technology field and is independent of either party. The venue of the arbitration shall be Nairobi. The language used in the arbitration proceedings shall be English. The award of the arbitrator shall be final and binding and may be entered in any court of competent jurisdiction and enforced in accordance with the Arbitration Act of Kenya. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through competent courts.

    6. Trademarks and Copyrights

    All intellectual property rights, whether registered or unregistered, on the Site, information content on the Site and all the website design, including but not limited to text, graphics, software, photos, video, music, sound, their selection and arrangement, all software compilations, underlying source code and software shall remain our property. The entire contents of the Site are protected by copyright as a collective work under Kenyan copyright laws and international conventions. All rights are reserved.

  2. Applicable Law

These Terms and Conditions shall be interpreted and governed by the laws in force in Kenya.

  1. Termination
    In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon the termination of the Terms and Conditions, we shall, in addition to any other legal or equitable remedies, immediately revoke the password and account identification issued to you and deny your access to and use of the Site in whole or in part. Any termination of the Terms and Conditions shall not affect the respective rights and obligations (including without limitation payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines or practices of B2C Services in operating the Site, your sole and exclusive remedy is to discontinue using the Site.
  2. Company Contact Details

    Phone No.: 0746557585

    Email: info@mybigorder.com