The rise of e-commerce platforms like Mybigorder has opened up tremendous opportunities for businesses to reach a broader audience and grow their sales. However, not all sellers on these platforms achieve the success they envision. Many struggle to gain traction or close sales, leading to frustration and unmet expectations. So, what’s going wrong? Here are some of the key reasons sellers may not be seeing results and how they can address these issues.

1. Product Misrepresentation

When a product description or image does not align with the actual product, it creates disappointment and damages trust.
Solution: Use high-quality photos and accurate descriptions to build credibility and avoid misleading buyers.

2. Incomplete Product Details

Missing details like size, material, or usage instructions can leave customers hesitant.
Solution: Include all essential product information to help buyers make informed decisions.

3. Limited Product Range

Having a small inventory limits customer choices, reducing the chances of making a sale.
Solution: Expand your product range to cater to diverse buyer preferences.

4. Lack of Products Listed

Some sellers fail to list products or keep their catalogs sparse, making their store appear inactive.
Solution: Regularly add and update products to keep your store engaging.

5. High Prices

If your prices are significantly higher than competitors, customers are likely to shop elsewhere.
Solution: Research competitor pricing and offer competitive rates or added value.

6. Limited Customer Choices

Offering few variations, like colors or sizes, restricts customer options.
Solution: Provide multiple variations of your products to cater to different needs.

7. Outdated Products

Selling old or obsolete products reduces buyer interest.
Solution: Update your inventory to reflect current trends and customer demands.

8. Stock-Outs Not Updated

Failing to update stock levels frustrates buyers and harms your reputation.
Solution: Monitor inventory and promptly update stock levels on your account.

9. Poor Customer Communication

Slow responses to customer inquiries or unclear policies can drive buyers away.
Solution: Respond quickly to questions and provide clear policies on returns, shipping, and warranties.

10. Lack of Promotions or Discounts

Without attractive offers, buyers may prefer competitors who provide better deals.
Solution: Run promotions, discounts, or bundle deals to attract price-sensitive customers.

11. Low Visibility on the Platform

Poor SEO practices, lack of reviews, or insufficient engagement can make your products hard to find.
Solution: Optimize product titles and descriptions with relevant keywords, and encourage satisfied customers to leave reviews.

12. Negative Reviews or Poor Ratings

Bad reviews can deter potential buyers from trusting your store.
Solution: Address customer complaints professionally and ensure high-quality service to maintain positive feedback.

13. Poor Packaging and Delivery

Damaged products or delayed deliveries lead to customer dissatisfaction.
Solution: Invest in quality packaging and partner with reliable delivery services.

At Mybigorder, the goal is to create a thriving marketplace for both buyers and sellers. By following these best practices, sellers can make the most of the platform and achieve their business goals.